e-pay Terminals

e-pay provides a small, simple to operate terminal. Compact but powerful, it provides E Top-up and E Voucher services for local mobile Networks and many other product suppliers, eradicating the need for physical stock. The terminal is designed with extensive security features and provides detailed management reports.

Alongside E Top-up and E Voucher, the e-pay terminal provides credit and debit card processing (EFT) for all major cards.

• e-pay provides the terminal—free of charge* (subject to status)
• e-pay trains your staff in the use of the terminal—free of charge
• e-pay ensures no call charges from the terminal via a free phone number (subject to country)

When it comes to support…

• e-pay provides a 24-hour, 7 days a week Help Desk— free of charge
• e-pay offers an engineer service, 9:00 a.m. to 5:00 p.m. Monday to Friday—free of charge (service not available in all countries of operation)

Terminal Benefits

It's not just the simplicity of a top-up sale which makes e-pay the first choice for the informed retailer. Our terminal additionally features:

• Staff sign-on codes
• Refunds provided in line with Network requirements
• Protected management functions
• Fast transaction times
• Robust thermal printer with barcode printing
• Sales analysis—reports printed by the terminal
• Training mode
• Out of business hours terminal lock
• A comprehensive range of products and services
• Credit and debit card processing is provided as an option (subject to approval by banking acquirer)

At e-pay, we understand the busy retail environment. In designing our terminal, we were determined to maximize the opportunity for additional sales and profitability, while simplifying the effort and procedures involved.

*Optional EFT service fee applies

Terminal Installation

Once a retailer application has been approved, we will organize a suitable time and date to install the e-pay terminal directly with the retailer. The procedure is brief, with installation and training of key staff carried out in the same visit or over the phone—with a minimum of disruption.

All we ask the retailer to provide prior to installation is a standard power socket and a telephone line within 1 meter of the location of the terminal.

Following installation and training, the e-pay terminal can be left in training mode. New operators can take the time they need to familiarize themselves with using the terminal, prior to making actual sales.

You can switch the terminal to training mode at any time, but the sales process is so simple, you may well find this unnecessary.

Finally, if you feel you need to talk to somebody at e-pay, day or night, simply call our 24-hour Help Desk.

Every member of our Customer Service Team is trained to the very highest standards and will be able to answer your query there and then.

In the Future

Aside from electronic mobile phone top-ups, the e-pay service has been designed with the future in mind - to provide a comprehensive range of value added payment services. We aim to offer retailers with the e-pay solution a broad range of electronic payment services.

As long as you have the e-pay terminal, you need do nothing more to offer these services.